New: BookedSolid now integrates with PracSuite. Read more
About
Thomas is the co-founder responsible for customer operations at BookedSolid — helping clinics get set up quickly and feel supported throughout. After studying Finance at the University of Southampton, he worked at a data startup as a content writer and analyst before co-founding BookedSolid.
He works directly with clinic owners in physiotherapy, chiropractic, psychology, and allied health every day. His writing draws on those conversations: what front desks are actually struggling with, where automation pays off, and what clinic owners need to know before making decisions about AI tools.
Credentials
- Co-Founder at BookedSolid — AI receptionist platform for private healthcare clinics
- Finance graduate, University of Southampton
- Former content writer and data analyst at a technology startup
- Works daily with clinic owners across the UK, Australia, and New Zealand
- Writes on AI automation, clinic operations, practice management, and healthcare SaaS
Covers
AI receptionist software for clinicsHealthcare clinic operationsPractice management softwarePatient communication automationAllied health technologyHealthcare SaaS pricing and evaluation
Articles by Thomas Wojtowicz
guideMay 6, 2026·12 min read
How to Reduce No-Shows at Your Clinic: What Actually Works
No-shows cost private clinics thousands in lost revenue. Evidence-based strategies to reduce missed appointments, from automated reminders to AI-powered rebooking.
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guideApril 23, 2026·12 min read
Nookal vs Cliniko for Australian Clinics: Which PMS Is Right for Your Practice?
Nookal vs Cliniko for Australian clinics: compare pricing, features, integrations, and which practice management system fits your allied health practice best in 2026.
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guideApril 19, 2026·12 min read
Best AI Tools for Private Clinics in 2026
Explore the best AI tools for private clinics in 2026. From AI receptionists for clinics and AI for clinical notes, to AI scheduling for clinics, patient communication, marketing, and admin automation.
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guideApril 10, 2026·7 min read
How to Automate Patient Calls in PracSuite
PracSuite clinics can automate routine patient calls, reduce missed bookings, and free up reception with AI call handling that syncs directly with their calendar.
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guideApril 2, 2026·9 min read
AI Receptionist Cost for Clinics: 2026 Pricing Guide
What does an AI receptionist cost for a private clinic? Compare pricing models, hidden fees, and how AI phone systems stack up against hiring reception staff.
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guideMarch 18, 2026·7 min read
How to Automate Patient Calls in Nookal | BookedSolid
Discover how Nookal clinics can automate inbound patient calls, reduce missed appointments, and free up front desk time with AI call handling and online booking integrations.
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guideMarch 11, 2026·9 min read
AI Appointment Booking for Clinics: How Automated Scheduling Keeps Diaries Full
Discover how AI appointment booking and automated scheduling are helping clinics reduce phone queues, cut no-shows, and keep appointment books full around the clock.
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guideFebruary 20, 2026·4 min read
Filling Last Minute Appointment Cancellations With Automatic Waitlists
Last minute cancellations are a pain point for nearly all clinics, as they leave gaps in the schedule which cause lost revenue. Learn how to use BookedSolid's automated Waiting List feature to fill those gaps automatically.
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guideFebruary 17, 2026·7 min read
How AI Phone Answering is Helping Clinics in 2026
Discover how AI phone answering systems are revolutionising healthcare clinics - answering every call 24/7, reducing costs, and improving patient satisfaction. Learn what makes the difference for modern practices.
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guideJanuary 20, 2026·5 min read
Automating Patient Recalls Across Your Clinic
Patient follow-ups or recalls are a crucial part of clinical operations. Learn how to configure automated patient recalls in BookedSolid for both recent appointment follow-ups and long-term patient recalls.
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guideDecember 24, 2025·4 min read
How Can I Process Different Payments For Different Appointment Types?
Learn how to configure payment processing for select appointment types in BookedSolid, including how to handle deposits versus full upfront payments through the Stripe integration.
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technicalSeptember 14, 2025·6 min read
How AI Receptionists Work in Clinics: Step-by-Step Breakdown
AI receptionists are becoming increasingly adopted by healthcare clinics, but how do they actually work? This step-by-step article will guide you through the process of how AI receptionists work in clinics.
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guideSeptember 1, 2025·8 min read
What is an AI Receptionist? A Beginner's Guide for Clinics
AI is growing at an alarming rate, presenting opportunities for healthcare professionals and businesses to automate like never before. In this post, we take a look at AI receptionists and break down everything you should know about them before you consider whether it's right for your healthcare business.
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