Thomas is the co-founder responsible for customer operations at BookedSolid — helping clinics get set up quickly and feel supported throughout. After studying Finance at the University of Southampton, he worked at a data startup as a content writer and analyst before co-founding BookedSolid.
He works directly with clinic owners in physiotherapy, chiropractic, psychology, and allied health every day. His writing draws on those conversations: what front desks are actually struggling with, where automation pays off, and what clinic owners need to know before making decisions about AI tools.
Explore the best AI tools for private clinics in 2026. From AI receptionists for clinics and AI for clinical notes, to AI scheduling for clinics, patient communication, marketing, and admin automation.
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PracSuite clinics can automate routine patient calls, reduce missed bookings, and free up reception with AI call handling that syncs directly with their calendar.
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What does an AI receptionist cost for a private clinic? Compare pricing models, hidden fees, and how AI phone systems stack up against hiring reception staff.
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Discover how Nookal clinics can automate inbound patient calls, reduce missed appointments, and free up front desk time with AI call handling and online booking integrations.
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Discover how AI appointment booking and automated scheduling are helping clinics reduce phone queues, cut no-shows, and keep appointment books full around the clock.
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Last minute cancellations are a pain point for nearly all clinics, as they leave gaps in the schedule which cause lost revenue. Learn how to use BookedSolid's automated Waiting List feature to fill those gaps automatically.
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Discover how AI phone answering systems are revolutionising healthcare clinics - answering every call 24/7, reducing costs, and improving patient satisfaction. Learn what makes the difference for modern practices.
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Patient follow-ups or recalls are a crucial part of clinical operations. Learn how to configure automated patient recalls in BookedSolid for both recent appointment follow-ups and long-term patient recalls.
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Learn how to configure payment processing for select appointment types in BookedSolid, including how to handle deposits versus full upfront payments through the Stripe integration.
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AI receptionists are becoming increasingly adopted by healthcare clinics, but how do they actually work? This step-by-step article will guide you through the process of how AI receptionists work in clinics.
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AI is growing at an alarming rate, presenting opportunities for healthcare professionals and businesses to automate like never before. In this post, we take a look at AI receptionists and break down everything you should know about them before you consider whether it's right for your healthcare business.
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