Support More Clinics, Without Adding More Staff
BookedSolid is built to help Virtual Assistant firms scale efficiently. Automate repetitive patient communication, reduce call volumes, and offer 24/7 service — so you can grow your client base and margins without increasing costs.
Grow Your VA Business with Smarter Patient Communication
BookedSolid helps virtual assistants handle higher call volumes, reduce admin costs, and deliver always-on patient support — so you can serve more clinics and grow profitably
Automate routine bookings, cancellations, reminders, & FAQs
Let BookedSolid handle the repetitive patient requests that slow your team down. Free up your staff to focus on the calls that really need a human touch, while our platform ensures no appointment opportunity is missed.
Minimise time spent on repetitive enquiries
By removing the admin-heavy calls, you can run leaner while still providing top-level client service. Less time wasted means greater capacity to onboard new clinics without adding headcount.
Expand Service Hours With 24/7 Coverage
Offer clients a premium service that never switches off. BookedSolid responds instantly to patients at nights, weekends, and holidays — giving your clients peace of mind and giving you a valuable upsell opportunity.
Integrate in minutes with every client
Fully managed set up with zero install fees. Cancel anytime with zero questions asked.
We connect to your client's PMS in minutes via API
Quickly link BookedSolid with your client's existing PMS—Cliniko, PracticeHub, Nookal, CorePlus, and more.
Choose your communication channels
Choose the channels that matter most to your patients—calls, SMS, WhatsApp, email, or website chat.
Automate your patient communications
From reminders and confirmations to payment links and follow-ups, BookedSolid takes care of everything.
Purpose-Built for Virtual Assistants
BookedSolid is designed to handle the complexity of multi-clinic management, helping you deliver efficient, reliable service at scale
Manage multiple clinics under one platform
Oversee every client with dedicated subaccounts — keeping each clinic's data, FAQs, and workflows isolated but easy to access
Monitor call activity across all clients
Get a complete overview of call and message activity across your entire client list
Quickly identify high-priority calls
Help your team focus only where human support is needed
White-Labelling
Rebrand BookedSolid as your own solution and offer clients a premium tech-enabled experience — while creating an additional revenue stream for your business.
Ready to Scale Your VA Business?
Book a discovery call and see how BookedSolid helps Virtual Reception firms cut costs, land more clinics, and deliver 24/7 service without more staff.
FAQs
How does BookedSolid work?
BookedSolid is powered by AI to give human-like responses to your customers. The AI is trained on your clinic's schedule and general information to be able to answer customer queries and book appointments on their behalf.
Are appointments made securely?
Yes, our system only allows a customer to book an appointment if the phone number or email address they have contacted with matches what's on their account. First-time customers will have an account automatically generated on their behalf.
What systems do you integrate with?
We currently integrate with Cliniko, PracticeHub, Nookal and CorePlus. We're always looking to add more integrations, so if you use a different system, let us know!
Can I customise the AI?
Yes, you can customise the AI to respond to certain queries in a specific way. There's also a script editor in our dashboard to allow you to customise the booking flow for new and existing patients.
What countries do you operate in?
The majority of our customers are split across the United Kingdom, Australia and New Zealand. If your country isn't on this list, please contact us and we'll see what we can do!
How long does setup take?
Setup is usually completed within 48 hours and with less than 15 minutes of work. Our team will guide you through the process and help you customise the AI to your clinic's needs.