New: BookedSolid now integrates with PracSuite. Read more
About
Oliver is the founder and developer behind BookedSolid — the person building and maintaining the systems that handle patient calls, messages, and bookings for clinics across the platform. With a background in building software for the leisure industry and working on AI platforms, he brings practical engineering experience and a product-led perspective to healthcare automation.
His writing focuses on the technical and operational realities of AI in clinical settings: how AI phone systems actually work under the hood, what the research says about patient acceptance, and where the technology is heading for private practice.
Credentials
- Founder at BookedSolid — AI receptionist platform for private healthcare clinics
- Background in AI platform development and systems engineering
- Specialist in voice AI, practice management system integrations, and healthcare data security
- Writes on AI technology for clinics, patient experience research, and SaaS product design
Covers
AI voice systems for healthcareHealthcare software integrationPractice management systemsPatient experience and AI acceptanceData security in healthcareSaaS product development
Articles by Oliver Crockett
guideMay 13, 2026·12 min read
8 Strategies to Get Your Clinic Mentioned in AI Overviews
AI search now drives more patient discovery than ever. Eight strategies to help private clinics get cited in Google AI Overviews, ChatGPT, and Gemini.
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guideMarch 25, 2026·8 min read
Do Patients Like AI Receptionists? What the Research Says
New research shows patient comfort with AI receptionists is rising fast. Here's what the data says about satisfaction, trust, and when patients still prefer a human.
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